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NewWave
2009
Mathews, Photo Arts
. and Home Décor.
FAQ
If you are having any problems with anything on our site please e-mail our WebMaster
With every order we donate to
charities Its our way of giving back, So We want to say,
Thanks. For helping us, help others.
Thanks. For helping us, help others.
FREQUENTLY ASKED QUESTIONS AND GENERAL SHIPPING INFORMATION
Question: If there is not an answer to my question, what do I do?
Answer: If you do not see an answer to your question, please e-mail us with your question. So we can give you your answer via e-mail as well as placing it on the frequently asked questions page for our next customer to see.
Question: If I ordered today, when would I received my order?
Answer: With the exclusions of weekends and holidays. Your order is shipped out within 2 to 15 days after we receive your order, sooner if we have it in stock.
Question: When I placed my order what shipping company will deliver it?
Answer: We may choose to ship either (UPS) United Parcel Service (USPS) United States parcel service.
.
Question: do I have to have a street mailing address for shipments?
Answer: Yes, it is necessary.
Question: How will I know you received my order?
Answer: Shortly after you place your order. You should receive an e-mail stating. that we have received your order and is being processed.
Question: Can I pay for shipping with with my Mathews bucks?
Answer: When placing orders and you are going to pay for it with your Mathews Bucks, you must pay all shipping and sales tax with a credit card or check
Answer: If you do not see an answer to your question, please e-mail us with your question. So we can give you your answer via e-mail as well as placing it on the frequently asked questions page for our next customer to see.
Question: If I ordered today, when would I received my order?
Answer: With the exclusions of weekends and holidays. Your order is shipped out within 2 to 15 days after we receive your order, sooner if we have it in stock.
Question: When I placed my order what shipping company will deliver it?
Answer: We may choose to ship either (UPS) United Parcel Service (USPS) United States parcel service.
.
Question: do I have to have a street mailing address for shipments?
Answer: Yes, it is necessary.
Question: How will I know you received my order?
Answer: Shortly after you place your order. You should receive an e-mail stating. that we have received your order and is being processed.
Question: Can I pay for shipping with with my Mathews bucks?
Answer: When placing orders and you are going to pay for it with your Mathews Bucks, you must pay all shipping and sales tax with a credit card or check
Shipping and Handling
Using your Mathews Bucks
Question: Do I have to pay for shipping when I order with my Mathews Bucks?
Answer: When placing an order and you are going to pay for it with your Mathews bucks, or both you must pay all shipping and sales tax
Question: How do I receive Mathews bucks?
Answer: First you must register by clicking here Then you may receive $1.00 of Mathews Bucks for every $10.00 you spend, not to exceed $10.00, per order.
Question: can I use my Mathews bucks on line prior to purchasing an order?
Answer: Sorry, we are working on this, but for now you must print an online mail order form and mail it to our Kentucky address.
Question: when I make a purchase by Mail can I retrieve an online mail order form?
Answer: Yes, you may print an online mail order form and mail it to our Kentucky address.
Question: If I don't use my Mathews bucks can I give them to a friend to use?
Answer: No, your Mathews Bucks are assign to you and not nontransferable. And are only available through our website and can not be used as cash.
Question: Do my Mathews Bucks expire?
Answer: your Mathews Bucks expire one year from the date you receive them.
Answer: When placing an order and you are going to pay for it with your Mathews bucks, or both you must pay all shipping and sales tax
Question: How do I receive Mathews bucks?
Answer: First you must register by clicking here Then you may receive $1.00 of Mathews Bucks for every $10.00 you spend, not to exceed $10.00, per order.
Question: can I use my Mathews bucks on line prior to purchasing an order?
Answer: Sorry, we are working on this, but for now you must print an online mail order form and mail it to our Kentucky address.
Question: when I make a purchase by Mail can I retrieve an online mail order form?
Answer: Yes, you may print an online mail order form and mail it to our Kentucky address.
Question: If I don't use my Mathews bucks can I give them to a friend to use?
Answer: No, your Mathews Bucks are assign to you and not nontransferable. And are only available through our website and can not be used as cash.
Question: Do my Mathews Bucks expire?
Answer: your Mathews Bucks expire one year from the date you receive them.
Lay-A-Way
Question: is there a layaway fee?
Answer: No, we do not ask for any layaway fee.
Question: How long can on keep a layaway?
Answer: There is no maximum time, as long as you are making your weekly, by-weekly, or monthly payments.
Question: if something came up, and I had to extend my layaway, could I do so?
Answer: If, and only if, you keep in contact with us, and get it approved.
Question: If I decide to cancel is there a cancellation fee?
Answer: No there will be a $20.00 Restocking fee.
Question: can I do a layaway purchased online?
Answer: You may browse our online store, but to place your items in layaway, you must print our layaway form online and mail it with your payment.
Question: Where can I get a layaway form?
Answer: You can print our online layaway order form the bottom of our home-page website.
Question: when I mail in my layaway, what is my down payment?
Answer: your layaway payment will be $20.00 down and $5.00 a week $10.00 by-weekly or $20.00 a month.
Question: how do I make my payments weekly monthly, etc?.
Answer: By mailing a check or credit card information to the address below. Layaway payments are made weekly semiweekly or monthly. to the address of 453 Tabler, Harrodsburg, KY 40330 If we do not hear from you, or receive a payment within 30 days you're layaway will be canceled.
Answer: No, we do not ask for any layaway fee.
Question: How long can on keep a layaway?
Answer: There is no maximum time, as long as you are making your weekly, by-weekly, or monthly payments.
Question: if something came up, and I had to extend my layaway, could I do so?
Answer: If, and only if, you keep in contact with us, and get it approved.
Question: If I decide to cancel is there a cancellation fee?
Answer: No there will be a $20.00 Restocking fee.
Question: can I do a layaway purchased online?
Answer: You may browse our online store, but to place your items in layaway, you must print our layaway form online and mail it with your payment.
Question: Where can I get a layaway form?
Answer: You can print our online layaway order form the bottom of our home-page website.
Question: when I mail in my layaway, what is my down payment?
Answer: your layaway payment will be $20.00 down and $5.00 a week $10.00 by-weekly or $20.00 a month.
Question: how do I make my payments weekly monthly, etc?.
Answer: By mailing a check or credit card information to the address below. Layaway payments are made weekly semiweekly or monthly. to the address of 453 Tabler, Harrodsburg, KY 40330 If we do not hear from you, or receive a payment within 30 days you're layaway will be canceled.
Order and Return Policy
Answer: I received my merchandise and it was damaged. What do I need to do?
Question: If you purchase any merchandise you have a 72 hour window to report any damaged items to; Mathews, Photo Arts and Home Decor,
via email, with an explanation of any problems or damages to the merchandise.
Answer: if I'm not satisfied with my purchase, what do I do?
Question: If you are dissatisfied for any reason, you may return your purchase for a refund or exchange within 30 days. We do not pay for shipping and handling if you are dissatisfied or unhappy with your purchases. The purchaser pays for shipping when the merchandise or order is being returned for a full refund or exchange. Plus a 20% restocking fee
Note: We cannot accept returns on monogrammed, personalized, and or special-order items, or our framed wall art pictures known as special-order items as well.
Question: If you purchase any merchandise you have a 72 hour window to report any damaged items to; Mathews, Photo Arts and Home Decor,
via email, with an explanation of any problems or damages to the merchandise.
Answer: if I'm not satisfied with my purchase, what do I do?
Question: If you are dissatisfied for any reason, you may return your purchase for a refund or exchange within 30 days. We do not pay for shipping and handling if you are dissatisfied or unhappy with your purchases. The purchaser pays for shipping when the merchandise or order is being returned for a full refund or exchange. Plus a 20% restocking fee
Note: We cannot accept returns on monogrammed, personalized, and or special-order items, or our framed wall art pictures known as special-order items as well.
Payment Method
Question: Can you tell me what kind of payment; can I use to make a purchase?
Answer: Yes, we accept online, Visa, MasterCard, Discover, American Express, PayPal. And by Mail we except, Visa, MasterCard, Discover, American Express, PayPal, Check, or Money Order.
Answer: Yes, we accept online, Visa, MasterCard, Discover, American Express, PayPal. And by Mail we except, Visa, MasterCard, Discover, American Express, PayPal, Check, or Money Order.
Contact Us Information
Question: In case I need to contact you, or your company, how may I do so?
Answer: You may contact us by Mail At:; Mathews, Photo Arts and Home Decor,453 Tabler Ave, Harrodsburg, KY 40330 or by e-mailing us, by simply clicking the link Contact Us.
Answer: You may contact us by Mail At:; Mathews, Photo Arts and Home Decor,453 Tabler Ave, Harrodsburg, KY 40330 or by e-mailing us, by simply clicking the link Contact Us.
Ordering Off-Line
Question: can I order off-line by mail, if I choose to and how do I?
Answer: Yes, you may, click order form to left for an order form. Simply print and mail to:Mathews, Photo Arts and Home Decor, 453 Tabler Ave, Harrodsburg , KY 40330.
Answer: Yes, you may, click order form to left for an order form. Simply print and mail to:Mathews, Photo Arts and Home Decor, 453 Tabler Ave, Harrodsburg , KY 40330.
Rebates
Question: Why does your company have more rebates than anybody that I have ever seen?
Answer: On our digital photo wall art decor pictures, is one of our very found. We do our own manufacturing, so when you order from us. We are a man you want and not the middleman. So this is why we can offer much more rebates.
Question: How exactly does the rebates work?
Answer: It's simple, when you browse our website you will see a green word that says "Rebate, that will be the rebate dollar amount for that item.
When we receive your order we will automatically know that this item has a rebate, and then we will send you that rebate by mail.
Question: if I bought 3 or 4 or more items that all have rebates will I get all those rebates?
Answer: Yes, if you purchased 3, 4, 5, or more products at any one given time you will receive a total for all those rebates.
Question: when I placed my order, which have rebates how do I receive the rebate form?
Answer: There is no rebate forms, for every item that you order that has a rebate, we will automatically know the rebate amount and send you a check for the total amount of that rebate or rebates.
Question: Is there a waiting period for me to receive my rebates?
Answer: yes, we usually ask for a 30 day guaranteed period. Just to make sure that you are not going to send back your purchase or purchases.
Question: if I am happy and I'm not going to send back the item that I bought. Can I have my rebates faster?
Answer: yes, you may simply by sending us an e-mail that you are completely satisfied with your purchase that you have made on such and such date that you agree to waive my 30 day satisfaction guarantee signed and date your name address phone or a Mailing address and e-mail it to us, and the subject box, type "Waving my 30 days send my rebate" If more information is needed we will e-mail you back, if not we will send you a check for the total rebate amount seven days after we received your e-mail request.
Question: When will I receive my rebate?
Answer: The rebate check will arrive to you in about 6 to 8 weeks. Note; you will only receive one check for the total amount of all rebate for the total order.
Answer: On our digital photo wall art decor pictures, is one of our very found. We do our own manufacturing, so when you order from us. We are a man you want and not the middleman. So this is why we can offer much more rebates.
Question: How exactly does the rebates work?
Answer: It's simple, when you browse our website you will see a green word that says "Rebate, that will be the rebate dollar amount for that item.
When we receive your order we will automatically know that this item has a rebate, and then we will send you that rebate by mail.
Question: if I bought 3 or 4 or more items that all have rebates will I get all those rebates?
Answer: Yes, if you purchased 3, 4, 5, or more products at any one given time you will receive a total for all those rebates.
Question: when I placed my order, which have rebates how do I receive the rebate form?
Answer: There is no rebate forms, for every item that you order that has a rebate, we will automatically know the rebate amount and send you a check for the total amount of that rebate or rebates.
Question: Is there a waiting period for me to receive my rebates?
Answer: yes, we usually ask for a 30 day guaranteed period. Just to make sure that you are not going to send back your purchase or purchases.
Question: if I am happy and I'm not going to send back the item that I bought. Can I have my rebates faster?
Answer: yes, you may simply by sending us an e-mail that you are completely satisfied with your purchase that you have made on such and such date that you agree to waive my 30 day satisfaction guarantee signed and date your name address phone or a Mailing address and e-mail it to us, and the subject box, type "Waving my 30 days send my rebate" If more information is needed we will e-mail you back, if not we will send you a check for the total rebate amount seven days after we received your e-mail request.
Question: When will I receive my rebate?
Answer: The rebate check will arrive to you in about 6 to 8 weeks. Note; you will only receive one check for the total amount of all rebate for the total order.
Privacy Policy
Question: the information I provide to you and you tailing, if it's confidential?
Answer: Yes, all the information you provide to us is strictly confidential and is not sold a lot or tree and will remain for our company use and our company use only
Question: why is it that your website does not ask of us to log in like all the other websites?
Answer: Because, we take your privacy very serious and we do not ask that you log in to look around, shop, or even buy. With the exception of a little information upon completing your order so we can ship your order, to you.
Answer: Yes, all the information you provide to us is strictly confidential and is not sold a lot or tree and will remain for our company use and our company use only
Question: why is it that your website does not ask of us to log in like all the other websites?
Answer: Because, we take your privacy very serious and we do not ask that you log in to look around, shop, or even buy. With the exception of a little information upon completing your order so we can ship your order, to you.
This is the only website that PAYS YOU one dollar of Mathews Bucks, Every time you spend $10 or more. All you have to do is sign up Click
1. These orders must be processed by Phone, or by Mail order only. Click
2. To Order by phone call 1 (859) 577 - 1622 with the item numbers.
3. If going to order by mail Please fill out the order form completely, and mail your first payment of $ 24.99 for each That's (2) installments interest-free. Plus you will have to pay the 3rd payment for the shipping. And Sales tax if living in the state of KY.
4. If ordering by phone call us at 1 (859) 577 - 1622 we will bill your credit card of $ 24.99 per picture per month with no processing fee's.
6. If paying by credit card, you authorize Mathews Photo Arts And Home Decor to debit your card each month of $ 24.99 until paid in full.
7. If paying by check, you will not be billed. You must remember to send in a payment. Your payment due date will be due 30 days from the date when you first order it. (sample.) I placed my order on the fifth of February. my next payment will be due on the fifth of March with a 10 day grace period. If it is not received by that due date. Please add a $10.00 late fee. There is a $35.00 fee on all returned checks.
8. If you should have any problems on your payment date. Please do not hesitate to contact us via e-mail. see our Contact Page.
9. This is an interest-FREE account. This contract is void, after we receive your last payment.
10. If you should decide to return the merchandise. You will be billed for shipping both ways, and the product must look like new when it is returned to us. And you must ship back to us with the original shipping materials box and paperwork.
11. If you would like to receive Mathews Bucks in the mail, you must register online to be eligible to receive Mathews Bucks. Click the Mathews Bucks link at the top of page,
2. To Order by phone call 1 (859) 577 - 1622 with the item numbers.
3. If going to order by mail Please fill out the order form completely, and mail your first payment of $ 24.99 for each That's (2) installments interest-free. Plus you will have to pay the 3rd payment for the shipping. And Sales tax if living in the state of KY.
4. If ordering by phone call us at 1 (859) 577 - 1622 we will bill your credit card of $ 24.99 per picture per month with no processing fee's.
6. If paying by credit card, you authorize Mathews Photo Arts And Home Decor to debit your card each month of $ 24.99 until paid in full.
7. If paying by check, you will not be billed. You must remember to send in a payment. Your payment due date will be due 30 days from the date when you first order it. (sample.) I placed my order on the fifth of February. my next payment will be due on the fifth of March with a 10 day grace period. If it is not received by that due date. Please add a $10.00 late fee. There is a $35.00 fee on all returned checks.
8. If you should have any problems on your payment date. Please do not hesitate to contact us via e-mail. see our Contact Page.
9. This is an interest-FREE account. This contract is void, after we receive your last payment.
10. If you should decide to return the merchandise. You will be billed for shipping both ways, and the product must look like new when it is returned to us. And you must ship back to us with the original shipping materials box and paperwork.
11. If you would like to receive Mathews Bucks in the mail, you must register online to be eligible to receive Mathews Bucks. Click the Mathews Bucks link at the top of page,
Privacy Policy
Rebates
Ordering Off-Line
Contact Us Information
Payment Method
Order and
Return Policy
Return Policy
Lay-A-Way
Using your Mathews Bucks
Donate
Donate
To Order Wall Art Pictures On Mathews Kare Credit Read the information Below
Only On (2) Sizes: 16 X 13 and or 13 x 16
Miscellaneous
Miscellaneous
This website is protected by copyright 2010 all rights reserved
All pictures descriptions colors and/or designs etc. etc. are protected by copyright laws 2009 all rights reserved.
We have the right to refuse service to anyone for any reason at any time.
We have the right to make any and/or all changes without prior notice, which includes shipping and handling, rebates, prices and/or pricing, or any on sale items including; and changes to our Mathews Bucks, any and/or all discounts which are not good with any other offer, or return policy or our guarantee etc. etc.
All pictures descriptions colors and/or designs etc. etc. are protected by copyright laws 2009 all rights reserved.
We have the right to refuse service to anyone for any reason at any time.
We have the right to make any and/or all changes without prior notice, which includes shipping and handling, rebates, prices and/or pricing, or any on sale items including; and changes to our Mathews Bucks, any and/or all discounts which are not good with any other offer, or return policy or our guarantee etc. etc.
Checks or Money orders
Western Union/Money Gram
Western Union/Money Gram
Giving You More Than Just Decor
Mathews
To Place an Order Call: 1 - (859) 577 - 1622
Monday ---- Friday 9:00 am to 5:00 pm est.
or order on-line 24 / 7 Contact Us
Monday ---- Friday 9:00 am to 5:00 pm est.
or order on-line 24 / 7 Contact Us
We are giving you more than just, Home and Garden Decor, like Beautiful Fine Wall Art Pictures, Ladies, Mens, and Infant clothing. Toys, Electronics, and much more. With Free Shipping on any dollar amount, a Free layaway, get paid to shop, and Rebates.
FREE Entry on a
$500.00 Shopping
Spree Sweepstakes
Click Here.
$500.00 Shopping
Spree Sweepstakes
Click Here.
NO Credit Check
Ready to put your Wall Art Pictures on Mathews Kare Credit Today? SEE BELOW
NO Credit Needed
Would you like to Receive Beautiful Digital Framed Fine Wall Art Pictures on credit
Today? And pay with only (2) installments interest-free?
Only on Sizes: 16 X 13 or 13 x 16 Digital Pictures only
Today? And pay with only (2) installments interest-free?
Only on Sizes: 16 X 13 or 13 x 16 Digital Pictures only
Every-One! Is Approved For Instant Credit on Framed Photography Wall Art Pictures